PR & Marketing Agency | Twist

A Magical Christmas at Metrocentre

Marie Curie Gift Wrapping Station:
Take the stress out of gift wrapping your presents this Christmas and visit the Marie Curie gift wrapping kiosk at Metrocentre. Volunteers from the Marie Curie are on hand to wrap all your Christmas presents of all shapes and sizes in return for a donation to their charity, with all funds going towards supporting the Marie Curie services in the North East.Running from Monday 9th December to Tuesday 24th December, Marie Curie’s gift-wrapping service ensures that even those last-minute Christmas shoppers can have their gorgeous gifts wrapped with ease!

Santa’s Elf Academy And Grotto:
Metrocentre’s new interactive Christmas Grotto experience is officially here! Kids can join Santa’s Elf Academy, where they’ll complete fun activities like Northern Lights Laser Training and Stealthy Present-Placing Practice. Each child will meet Santa and leave with a special gift. SEND-friendly sessions are also available.

Skate Metrocentre – Nice Ice Baby Ice Rink:
Glide into the festive season at Skate Metrocentre’s real ice rink, perfect for all ages and skill levels. With a fully covered skating rink, group discounts, and professional ice skating coaches offering lessons, the rink is the ultimate winter activity to enjoy with family or friends.

Christmas Wreath Workshop:
Get creative and festive at this exclusive wreath-making workshop hosted by Flowers by Hayley. For £35 per person, participants will receive expert guidance, all materials, light refreshments, and a glass of fizz. Take home your own beautiful Christmas wreath to enjoy throughout the season.

Fern & Ivy – Christmas Door Wreaths and Florals:
If you’re looking for the perfect festive touch for your home, head to Fern & Ivy’s pop-up shop in Lower Town Square from Friday, 22nd November to Sunday, 24th November. They’ll be selling luxury fresh door wreaths, table centrepieces, and Christmas accessories. This year, they’re also offering wreath-making kits—perfect for creating your own festive wreath or hosting a wreath-making party with friends!

Mission Christmas Giving Box:
Make Christmas magical for local children in need by supporting the Hits Radio North East’s Cash for Kids Mission Christmas campaign. Buy an extra gift during your visit to the centre and drop it off unwrapped into the Metrocentre Giving Box. All donations will be distributed to disadvantaged children throughout the North East.

Citizens Advice Winter Warmer Donation Point:
This winter, Metrocentre is also partnering up with Citizens Advice Gateshead for its Winter Warmer campaign again. Help those in need by donating essential items such as hats, scarves, or hot water bottles to help families stay warm during the colder months.

Brand-New Decorations:
This year, Metrocentre shines brighter than ever with stunning new Christmas decorations adorning each mall. Visitors can enjoy a visual feast of twinkling lights, festive details in Metrocentre’s signature colours, and the return of the beloved iconic reindeer outside the Green Mall—perfect for a Christmas selfie!

Helen Atkinson, Metrocentre Marketing Manager said: “We’re excited to bring even more festive magic to Metrocentre this Christmas, offering something for everyone—whether you’re shopping for the perfect gift, enjoying seasonal entertainment, or taking advantage of our stress-free services. We want to help our visitors make the most of the season and create unforgettable memories with their loved ones.”Whether you’re ticking off your Christmas shopping list, soaking in the festive atmosphere, or supporting a good cause, Metrocentre offers everything you need to make this Christmas extra special. With a range of exciting events, unique experiences, and seasonal services, it’s the ultimate place to celebrate the festive season.

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Search

We know the importance and value of getting your brand in front of people’s eyes on Google, so we use our expertise in SEO to drive organic search rankings and website traffic to help our clients become more discoverable online. We also include SEO packages into every website we build too.

We have an excellent track record in SEO for tailoring online and offline marketing campaigns that improve website performance, and use our skills and knowledge of Google’s algorithms to help our clients rank higher in Google search that ultimately provide improved conversion rates.

Web Development

We design Wordpress websites in ways that captivate audiences with beautiful visuals and UI to keep them immersed in your site. The look and feel of the websites we design are intended to inspire, with user-friendliness being at the core of each design to achieving conversion. 

As a UK based web design agency, we firmly believe that balancing these two aspects of design results provides the greatest user experience.

Influencers

Anyone who has an influence over your target audience is an influencer. Whether influential in business, sport, leisure or celebrity circles we have an enviable track record of matchmaking those influencers with your brand. An influencer only has influence if the content they’re sharing or conversations they are having is relevant to what their audiences want to see and hear, which is why we always put the audience first when matchmaking brands with an influencer.

We also understand the power of micro influencers and how long term brand partnerships can generate a healthy ROI.

If you’re curious about whether influencer marketing is right for your brand, get in touch and we’ll talk you through our experience and find the best routes suited to your audience. 

Insight

Insight is about making sense of what people want, how they feel and using this information to create truly engaging brand strategies that lead to the power of conversation about your brand. A brand is not what you tell your audiences it is, it’s what they tell each so the power of conversation should never been underestimated.

Twist helps brands to bring insight to life by making sense of the customer to develop campaigns that inspire and create conversations.

Content

With an insightful, strategic and proactive approach to producing creative content, we invest time to understand our clients’ visions, values and identity so the content we create trumps a thousand words. We are here to help set up and liaise on photography and videography opportunities to propel your brand into the media and social spotlight.

From portraits of your team, to atmospheric vibes that reach far and wide on social, to tempt the glossies and inspire editorial inclusion, we can help come up with ideas for capturing the right moment, so when people see it, they will stop, think and want to know “where’s that”, “what’s that” and “I want that”! And even better… we want our content to create conversations for your brand.

Design

Our graphic designers are bursting with ideas to bring your brand to life with standout and eye-catching creative. 

Whether we create campaign content, bring a new brand to life, energise brand identity or come up with compelling creative ideas to turn your vision into a fun visual story, our team are here to support.

Social Media

In a fast-moving digital world, it can be hard to keep up. Our team are on hand to help position and keep your brand front of mind, and for reaching new audiences with a multichannel strategy that covers all social-media bases. 

We’ll set goals to measure authentic content that’s on-message, on-trend and on the right channel. And with regular reporting, we’ll help you react and adapt to keep those click-through and engagement rates rising.

PR

From sparkling copy and video scripts to media pitches, product placement and press release distribution, we use word power to pack a story-telling punch. Our talented team can support you with skilfully crafting distinctive story ideas that capture journalist’s attention, as well as preparing feature articles and setting up interviews.

Whether we write, distribute or come up with the news hook, Twist has built enviable relationships with journalists and are on hand to connect these journalists with your brand. We jump on topical conversations, as well as reacting to media enquiries to build and maintain a regular drumbeat of brand mentions for you in the public domain.