PR & Marketing Agency | Twist

Chrissie Plunkett


Launch Event | INFLUENCER CAMPAIGN | PR Challenge Founded in New Orleans in 1972, Popeyes® has more than 50 years of history and culinary tradition. Popeyes® distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp, and other regional ingredients. The chain’s passion for its Louisiana heritage and flavourful …

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Junkyard Golf Club

Launch Event | INFLUENCER CAMPAIGN | PR Challenge Junkyard Golf Club needed a loud and bold campaign that would reach defined audiences ahead of their Newcastle venue opening. The campaign needed to generate brand conversations, drive engagement and reach a new heights of awareness for a brand that deserved to launch in Newcastle with a ludicrously …

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Slim Chickens

Launch Event | INFLUENCER CAMPAIGN | PR Challenge Slim Chickens, a famous American fast-food franchise, briefed Twist to launch it’s first venue in the North East (all while during a national chicken shortage). Approach Our approach to getting the Slim Chickens name on everybody’s lips was to deliver multiple media announcements in print and broadcast, …

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The Apple Inn

CONTENT CREATION | DESIGN Challenge That photo makes me hungry. This was the brief we were given by award-winning gastro pub The Apple Inn, which gave us complete creative freedom to direct photography and deliver a suite of content our client could use as part of their strategy to reach new audiences, leaving them to …

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Acoustic Pixel

WEB DEVELOPMENT | DESIGN Challenge Acoustic Pixel specialise in home and business technology. They expertly design and install audio visual solutions, cinema rooms and smart home technology. Our brief was to develop their logo, marketing materials and website to support the launch of their business. Approach Acoustic Pixel’s had the vision of making audio visual …

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Thirteen Bakery

CONTENT CREATION AND DESIGN Challenge A new viennoiserie needed a branding strategy and content ahead of their launch in Newcastle upon Tyne.    Approach Our first step to addressing this sumptuous brief was to discover the brand and establish their story. We could see from the mouthwatering pastries how much potential this business had – …

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Stay in Bamburgh

WEB DEVELOPMENT Challenge Stay in Bamburgh offers beautiful holiday apartment accommodation in Northumberland and were looking to increase the number of direct holiday bookings and needed a website and SEO campaign to drive bookings to improve conversion.  Approach Using our knowledge of the hospitality industry, our approach to getting the Stay in Bamburgh visible on …

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BRANDING BRANDING Challenge A North East based company which specialises in ironing, laundry, dry cleaning and alterations services asked Twist to develop and upgrade its brand identity, to better reflect the needs and wants of its audience. Twist approached the project with a brand-discovery process that set out to fully understand the behaviour of Creases’ …

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We know the importance and value of getting your brand in front of people’s eyes on Google, so we use our expertise in SEO to drive organic search rankings and website traffic to help our clients become more discoverable online. We also include SEO packages into every website we build too.

We have an excellent track record in SEO for tailoring online and offline marketing campaigns that improve website performance, and use our skills and knowledge of Google’s algorithms to help our clients rank higher in Google search that ultimately provide improved conversion rates.

Web Development

We design Wordpress websites in ways that captivate audiences with beautiful visuals and UI to keep them immersed in your site. The look and feel of the websites we design are intended to inspire, with user-friendliness being at the core of each design to achieving conversion. 

As a UK based web design agency, we firmly believe that balancing these two aspects of design results provides the greatest user experience.


Anyone who has an influence over your target audience is an influencer. Whether influential in business, sport, leisure or celebrity circles we have an enviable track record of matchmaking those influencers with your brand. An influencer only has influence if the content they’re sharing or conversations they are having is relevant to what their audiences want to see and hear, which is why we always put the audience first when matchmaking brands with an influencer.

We also understand the power of micro influencers and how long term brand partnerships can generate a healthy ROI.

If you’re curious about whether influencer marketing is right for your brand, get in touch and we’ll talk you through our experience and find the best routes suited to your audience. 


Insight is about making sense of what people want, how they feel and using this information to create truly engaging brand strategies that lead to the power of conversation about your brand. A brand is not what you tell your audiences it is, it’s what they tell each so the power of conversation should never been underestimated.

Twist helps brands to bring insight to life by making sense of the customer to develop campaigns that inspire and create conversations.


With an insightful, strategic and proactive approach to producing creative content, we invest time to understand our clients’ visions, values and identity so the content we create trumps a thousand words. We are here to help set up and liaise on photography and videography opportunities to propel your brand into the media and social spotlight.

From portraits of your team, to atmospheric vibes that reach far and wide on social, to tempt the glossies and inspire editorial inclusion, we can help come up with ideas for capturing the right moment, so when people see it, they will stop, think and want to know “where’s that”, “what’s that” and “I want that”! And even better… we want our content to create conversations for your brand.


Our graphic designers are bursting with ideas to bring your brand to life with standout and eye-catching creative. 

Whether we create campaign content, bring a new brand to life, energise brand identity or come up with compelling creative ideas to turn your vision into a fun visual story, our team are here to support.

Social Media

In a fast-moving digital world, it can be hard to keep up. Our team are on hand to help position and keep your brand front of mind, and for reaching new audiences with a multichannel strategy that covers all social-media bases. 

We’ll set goals to measure authentic content that’s on-message, on-trend and on the right channel. And with regular reporting, we’ll help you react and adapt to keep those click-through and engagement rates rising.


From sparkling copy and video scripts to media pitches, product placement and press release distribution, we use word power to pack a story-telling punch. Our talented team can support you with skilfully crafting distinctive story ideas that capture journalist’s attention, as well as preparing feature articles and setting up interviews.

Whether we write, distribute or come up with the news hook, Twist has built enviable relationships with journalists and are on hand to connect these journalists with your brand. We jump on topical conversations, as well as reacting to media enquiries to build and maintain a regular drumbeat of brand mentions for you in the public domain.